Design at Red Hat

What is your role and what team do you work on?

I’m an Associate UX Designer on the UX Studio / Digital UX team.

How do you get inspired first thing in the morning?

I get my Spotify app running and listen to music! I’ve found that high-energy pop music really helps get me into a creative mood.

Red Hat Summit 2022
This page is the go-to stop for people seeking more information about the premier open source event. Each year the team works hard on defining a distinct theme, and this page is one of the places where ease of accessibility of information and theming must work together well.

What makes designing at Red Hat unique?

There is a visible effort being made towards transparency throughout the design process — whether this is encouragement to share work early and often with colleagues — or simply providing the open-minded and supportive environment to be able to freely discuss the things people are passionate about, and I think that’s pretty special.

How are you incorporating open source principles into your designs or design processes?

Sharing work early and often is one way — another is that anyone on the team can drop in and take a look at or leave feedback on my work. When I’m working with other designers, it’s a co-creative effort where all of us are working synergistically to combine the best of our ideas into a single cohesive design. There’s just the right balance of individual and team ownership.

Chae Bin Park

The design process is ugly, and raw, and experimental sometimes. And that’s okay! It’s about being able to embrace that to create beautiful and delightful experiences in the end.

How do you prioritize collaboration across teams in your design process?

At Red Hat, you quickly learn that you can’t do one job completely by yourself. As a designer, I am often communicating, either in groups or 1:1s, with other roles and teams at different points of the design process.

How do you think diverse voices and perspectives make the design process stronger?

I think good design and designer sensibility comes from the richness of our lived experiences. If you’ve got a group of people with a variety of different interests, experiences, and thoughts you have so much more to work with and build off of — diversity is at the core of strengthening the spirit of creativity in this way.

The Source redesign
The Source is Red Hat’s internal collaboration space for associates. This redesign aimed to rethink different elements of the homepage by prioritizing personalized information and important news.

How does your design work contribute to the creation of helpful and accessible experiences?

Red Hat’s digital presence is, like the company’s mission, open to anyone that can find their way to it. One of the most important aspects of my job is illuminating that path for more people. For example, thousands of people attend Summit every year, but it’s up to us to design the tools for people to make the most of their attendance and be confident that they’re going to find what they need.

What does open design mean to you?

Open design is about letting go of the fear of doing things perfectly the first time. The design process is ugly, and raw, and experimental sometimes. And that’s okay! It’s about being able to embrace that to create beautiful and delightful experiences in the end.